Online shopping

Consumer affairsConsumer rightsE-CommerceEnglandJohn LewisOnline shoppingRetail industryUK news

Leading UK retailers ‘breaking law’ by not refunding customers for returned goods, Which? finds

Consumer group says online shops routinely failed to reimburse delivery costs of unwanted purchases or cost of itemsLeading retailers are breaking the law by failing to properly refund customers for returned goods, a Which? investigation has found.Some…

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